Author Archives: kladmin

Digital Transformation: Why is it important to your organization

Digital transformation is the integration of digital technologies into all areas of business operations. It’s an implementation of digital technologies into all areas of business in order to build more sustainable processes and deliver a better experience for your customer.  To stay competitive and relevant, it’s crucial for companies to begin and ease their transition

Best practices to implement for ECM for regulatory compliance

Financial related institution such as banks and insurance companies are industries that are being strictly monitored by government regulatory agencies to ensure their operation are always in compliance with the regulations. One of the few key areas of the regulation are always about proper control, handling of business records and customer documents. The implementation of

A Brief Introduction to Digital Transformation

Digital transformation is the holistic process and strategy of using digital technology to thoroughly change how businesses operate and serve customers. Nowadays, every organisation regardless of its size or industry increasingly relies on data and technology to operate more efficiently and deliver value to customers. As the business world embraces digital transformation, this term often

Elements of a Successful Digital Transformation Strategy

Digital transformation is the integration of digital technologies into all areas of business operations, which goes beyond IT initiative. It’s an implementation of digital technologies into all areas of business in order to build a more sustainable relationship and deliver better experience for your customer. To achieve all that, companies need to build a practical

ECM : Fundamental Foundation for digital transformation

Digital transformation is the reimagining of business processes from the ground up using a digital first approach, and now it is changing the strategy for enterprise content management (ECM). Organizations originally adopted content management technologies to reduce their dependency on paper. Later, distributed capture and workflow is added so they could use digital content within

Activity Case Management

Various departments in an organization often collaborate on specific activity or case where multiple will need to be shared, reviewed in order to close the activity or case. The typical communication channels is using email and by attaching all the updates or changes of documents via the email. The problem is always on the document

End to end Process Lifecycle Document Management

In an enterprise industry business process, documents will be uploaded or generated at multiple points throughout a complete process lifecycle. Example to complete an ordering process, the documents that required to be attached are such as purchase order, delivery order, invoices, etc and typically these documents come in via paper, email, fax, etc. The typical

Client Centric Documents Retrieval

Clients always submit application forms and documents as per organization’s business processing need. Usually the collected and compiled paper documents are being photocopied and kept separately when it is being passed around. This will cause unnecessary duplicated documents piling up in cabinets at different departments. Furthermore, if any additional documents submitted by client coming from

Enterprise Reports and Statement Management

Financial institutions core system will generate large volume of operation reports and customer statements in spool everyday and every month. The content are highly confidential reports and critical to business operation. However, it is always being generated into a Windows shared folder with basic access control. The generated reports and statements in folder usually are

Collaborative Processing & Correspondence Transmittal

Oil and Gas industry operation requires a lot of collaboration and correspondence from multiple cross countries companies. These collaboration and correspondence usually rely on emails with a lot of large files attachments of detail drawings. Email server very often will encounter issue with large files attachment. In addition, all the correspondence in emails will be